Citizens Bank Money Order- Everything You Need To Know In 2024

You can get a Citizens Bank money order for a small fee from any branch within the United States. For premium checking account holders, the money order is free. 

In case you need a money order and have a Citizens Bank account then a Citizens Bank money order can be a good choice. But how do you get a Citizens Bank money order? 

Well, we are about to find out. In this post on Citizens Bank money order, I will talk about the fees, requirements, limits, and how to get and fill out a Citizens Bank money order. Moreover, I will also answer all the related queries. So, stay with me. 

Find out Can I get A Money Order With a Debit Card

Does Citizens Bank Sell Money Orders?

Citizens Bank money order

Yes, Citizens Bank issues and cash money orders at all of its branches in the United States. They sell money orders to both their account holders and non-accountholders. 

With over 1,100 branches and 3,400 ATMs, Citizens Bank is one of the largest banks in the United States. They offer all kinds of personal and business banking solutions. This includes money orders and cashier’s checks too.  

Like other banks, Citizens Bank does not limit their money orders to personal use only. So, you can use a Citizens Bank money order to pay a bill or give it to a business. On the other hand, their money orders can be cashed or deposited at most financial institutions and any Citizens Bank branch. So, what are the Citizens Bank Money order requirements? 

Citizens Bank Money Order Policies and Requirements 

Here are the Citizens Bank policies and requirements. You must abide by these if you want to get a money order from Citizens Bank

  • You will require a valid government-issued ID to purchase or cash a Money order even if you are an account holder.  
  • The payee’s name and address must match his/her ID name and address. 
  • A processing fee is applicable for both purchasing and cashing a money order.  
  • Customers can purchase money orders with cash, debit cards, or money withdrawn from their accounts.
  • Non-customers can purchase Money orders only with cash or a debit card.
  • Unused money orders can be refunded if there is no sign or alteration.
  • Lost or stolen money orders might be replaced with a fee. But you must have the money order purchase slip. 

Now that we know the requirements. Let’s look at How to get a money order from Citizens Bank.

How to Get a Citizens Bank Money Order

Getting a Citizens Bank money order is fairly simple. Here is how you can get a Citizens Bank money order 

  • Go to your nearest Citizens Bank branch.
  • Inform the teller that you would like to purchase a money order mentioning the amount.
  • Fill out the money order carefully in front of the teller. 
  • Choose your payment method and pay for the money order along with the fee. 
  • Wait for the teller to issue your money order. 

Simple, right? 

But how do you fill out a Citizens Bank Money Order? 

How to Fill Out a Citizens Bank Money Order

Citizens Bank money order is similar to Western Union money orders. Here is how you can easily fill out a Citizens Bank Money order    

  • First, write the recipient’s name (person or business) in the “Pay In the Order of” section. Be sure to write the ID name. 
  • Write your address in the “Purchaser Address” section. 
  • After that write the applicable purpose of the money order. Add an account number if the money order is intended for a bill.
  • Lastly, add your signature in the “Purchser’s Signature” section.

That’s all you have to do. But please be careful when you fill out the money order. Because simple mistakes can make the money order uncashable and your money can get stuck for weeks if not months. 

Citizens Bank Money Order Fee

Citizens Bank money order fees depend on whether you have an account or not. Moreover, some account holders even get money orders for free. Here is a chart for Citizens Bank Money Order Fee 

Account TypeFees
Non-Account Holder$5.00
Premium Checking Account Holders 0
Other Accounts $5.00

Most of the branches have similar prices as this. However, some branches charge more than $5.00 for non-customers. Sometimes it can get as high as $10.00. 

On the other hand, depositing a Citizens Bank Money Order is free for customers. But it can take up to $5.00 for depositing money orders by non-customers. 

Now that we know, how much does Citizens Bank charge for a money order? Let’s look at the money order limit. 

Citizens Bank Money Order Limit 

Citizens Bank money orders have a $1,000.00 max limit. So, you can get a money order ranging from $1.00-$1,000.00. However, there is no limit to how many money orders you can get at a single time. 

So, if you are in need of money orders larger than $1,000 then you can get multiple money orders. But can you track a Citizens Bank money order? 

Citizens Bank Money Order Tracking 

Citizens Bank does not have an online tracking system for non-customers. However, customers can log into their online account and track a money order. 

On the other hand, non-account holders can call the Citizens Bank number or go to a physical branch to track the money order. Only the purchaser can track a Citizens Bank money order. To track a money order you will require 

  • The Tracking Number 
  • Your ID 
  • The recipient Name 
  • Amount 
  • Purchase Date 
  • Issuing Branch 

So, which one is the Citizens Bank money order number?

Citizens Bank Money Order Phone Number

The Citizens Bank Money order phone number is 1-816-658-3938. This number is operational on Monday- Friday from 07:00 AM to 10:00 PM. You can call the Citizens Bank money order phone number to report any issue regarding your money order. Moreover, by calling this number you can find out whether your money order was cashed or not. If cashed then the location and date. 

By now we have found most of the required information to get a Citizens Bank money order. Now let’s look at some of the related queries. 


Here are some of the frequently asked questions related to this topic. 

Can You Get Citizens Bank Money Orders Online?

No, you can not get a Citizens Bank Money order online. You need to go to a physical branch to get a money order. However, you can find out if a particular branch issues a money order to no customer or not online by chatting with a customer representative. 

Can I Walk into Any Bank and Get a Money Order?

No, you can not just walk into any bank and get a money order. Because most banks do not issue money orders. Only 4-5 banks issue money orders in the United States. Moreover, some of them issue money orders only to account holders. So, please call a bank branch before you go there to get a money order. 

How to Do Citizens Bank Money Order Verification?

For Citizens Bank money order verification you should call 1-816-658-3938 and provide the serial number along with the amount and issue date. A customer representative will check and let you know if the money order is original or not. 

In Summary 

Citizens bank money orders are widely accepted and easy to get too. However, they cost more than alternatives such as USPS, Western Union, or MoneyGram money orders. But it’s free for premium checking account holders. So, only get a Citizens Bank money order if you have a Citizens Bank premium checking account. 

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