Western Union Money Order Replacement- Complete Guideline In 2024

To get a Western Union Money order replacement, you need to call the helpline,  fill out a form, pay the fees, and wait for your request to be accepted. 

Have you lost a Western Union money order or made a silly mistake while filling it? Then you might be wondering, How to get a Western Union money order replacement. 

Well, the process can be a bit complicated. But don’t worry. In this post, I will provide a complete guideline on Western Union money order replacement. Moreover, I will also mention the fees, resources and answer all the related queries. So, sit with me till the end.  

First, let’s check out Does Western Union replace money orders?


Find out How to get a Western Union money order refund online


Does Western Union Replace Money Orders? 

western union money order replacement

Yes, Western Union does replace damaged or lost money orders. However, if the damaged money order has already been cashed, Western Union will not replace it.

Like all other major money order issuers, Western Union also reissues a money order. But the process is a lot different and in some instances, it’s quite complicated. Moreover, there is also a non-refundable processing fee for replacing a Western Union money order. 

Keep in mind that, Western Union will investigate your replacement request and issue a replacement money order only if the damaged or lost money order is eligible. So, what are the requirements and policies for Western Union money order replacement?

Western Union Money Order Replacement Policy 

Here are some of the Western Union Money Order Replacement policy and requirements 

  • Only the money order purchaser can file a request for replacement. 
  • You either have the money order or payment slip copy in your possession to request a replacement. 
  • You will get the replacement only if the investigation shows you are eligible for it. 
  • The replacement processing fee is non-refundable. 
  • Any sign of alteration in the amount area will be considered non-replaceable. 
  • Chased or deposited money orders do not qualify for a replacement. 
  • You might need to show your ID to prove you are the purchaser of the money order.

 These are some of the policies of Western Union for money order replacement. But what if you don’t have a money order copy or purchase slip?

Western Union Money Order Replacement without Receipt

In case you have lost the money order and payment slip then you need to fill out an additional money order research form. This will cost you an additional $15 and time for the research request to process. 

After your research request ends and you retrieve information about the lost money order, then you can apply for a replacement request. So, always preserve a copy of your money order or money order purchase receipt. 

How To Get a Western Union Money Order Replacement 

If you fulfill all the requirements then go ahead with the money order replacement request. Here is how you can get a Western Union money order replacement 

  • Go to a Westen Union location and ask for a Money Order Customer Request form. 
  • The fill out the customer request form with the required information. 
  • You need to include the purchase date, exact amount, tracking number, and location where you have purchased it from.
  • Include a copy of the money order or the purchase slip with the form. 
  • Pay the fees for the replacement request. You can pay the fees only with cash, check, or a money order. 
  • Lastly, submit the application and wait for your request to process.

Keep in mind that, your replacement request will only be accepted if you have put all the information correctly. Otherwise, your request will be rejected and you will lose the processing fees. 

Western Union Money Order Replacement Online

You can also request a Western Union money order replacement online. Here is how to do it

  • Visit the Western Union website. 
  • Navigate to the money order customer request form. 
  • Then fill out the form correctly. Include a scanned copy of the money order or the purchase slip. 
  • Pay the fees. 
  • Lastly, submit your request. 

In case, you are applying online then you need to call the Western Union helpline before filling out the form. It’s a prerequisite for online replacement requests. So, What is the Western Union phone number?

Western Union Money Order Replacement Phone Number

Here is the Western Union money order replacement phone number- 1-800-999-9660. 

You must call this number if you are requesting a replacement online. You will get all the instructions for filling the form. Moreover, you can also use this phone number to track your replacement status.

Western Union Money Order Replacement

To request a replacement you need to fill out the money order customer request form. Here is the Western Union money order replacement form

Before filing it out and completing the payment please call the Western Union number to confirm the replacement request. 

Western Union Money Order Replacement Cost

Western Union money order replacement cost depends on whether you have a money order or purchase receipt copy or not. In case you have a copy then it would cost you $15 regardless of the money order amount. 

On the other hand, if you don’t have a copy of the money order or receipt then it would cost you an additional $15 for a Western Union money order research request. 

By now, we have found the answer to, How do I get a replacement money order from Western Union? Now let’s look at some of the related queries. 

FAQs

Here are some of the frequently asked questions related to this topic. 

How Long Does a Western Union Money Order Replacement Take?

Usually, Western Union money order replacement takes around 30 days to process. But sometimes it might take longer than that. On the contrary, sometimes it takes even less time. You also have the option to call and check your replacement request status. 

What Happens to a Money Order if It is not Cashed?

If a money order is never cashed then the money remains on hold by the money order issuer. As there is no expiry date for money orders. So, a money order can be cashed even after decades. The purchaser can also get a refund. However, in case the money order is not cashed within 2-3 years then some money order issuers start to charge extra processing fees for it. 

What happens if I fill out a Western Union money order wrong?

In case, you have filled out a Western Union money order wrong then you can either claim a refund for the money order or get it reissued. Both take almost 30 days to process and $15 processing fee. 

In Summary 

If you follow the instructions properly then getting a Western Union money order replacement is not so difficult. However, it takes a lot of time which can be an issue. So, it’s always suggested to fill out or preserve the Western Union money order in a way that you would never need a replacement. 

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